Important information about fraudulent email scams

What is a “Phishing” scam?

“Phishing” is an email scam that attempts to trick consumers into revealing personal information—such as their debit account numbers, checking account information, Social Security numbers, or banking account passwords—through fake Web sites or in a reply email. Typically the emails and Web sites use familiar logos and slick graphics to deceive consumers into thinking the sender or Web site owner is a government agency or a company they know. Sometimes the phisher urges intended victims to “confirm” account information that has been “stolen” or “lost.” Other times the phisher entices victims to reveal personal information by telling them they have won a special prize or earned an exciting reward.

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How to recognize potential phishing scams

While phishing emails can be quite sophisticated in appearance, the following features are often indicators. An email could be a scam if it:

·        Asks you to provide personal information such as your bank account number, an account password, card number, PIN number, mother’s maiden name, or Social Security number.

·        Fails to address you by your name

·        Fails to confirm the company does business with you, such as referencing a partial account number.

·        Warns that your account will be closed unless you confirm your financial information

·        Warns you that you have been the victim of fraud

·        Has spelling or grammatical errors

At Skylight Financial we are committed to protecting your privacy and security. No one from Skylight Financial will ever initiate an email requesting sensitive information such as your Social Security Number, Password, PIN or account number. We strongly suggest you never share this information with anyone, ever.

To report a fraudulent email, pop-up Web page or Web site that appears to be from Skylight Financial, or if you have provided personal or account information in response to a fraudulent email or Web site about your Skylight Debit Card account, please forward information about it to contact@skylight.net or call the toll free number on the back of your Skylight card.